Welcome to the former site of the
Orange County Chiropractic District



 

PACIFICA ORTHOPEDICS

Sports Medicine & Rehabilitation

Pacifica Tower

18800 Delaware Street, Suite # 150, Huntington Beach, California 92648

(714) 841-5333  /  (800) 540-3077  /  (714) 841-5303

  

Marketing to the Worker’s Compensation Industry in California

Thomas S Bakman, DC, FAFICC

August 21, 2001 

Four Basics “Venues” to Market. 

  1. Insurance Carriers

q  Their goal: profitability (to have profit at the end of the “one” year policy.)

·        Little costs as possible (including reserves)

·        Heavily scrutinizing “pre-existing”

·        Not DC friendly-they do not see DC as a PTP.

q Your goal: early RTW & D/C in 30 days with as little to no residuals

(You need high volume of NP) 

  1. Employers

q  Their goal: depends on the level of sophistication

·        Unsophisticated:

a.       Make it “user friendly”

b.      They believe that it always too expensive & that there is nothing that they can do to affect the overall economics with the exception of finding a “better” rate. (Make it a better experience)

·        Sophisticated: will want to drive the costs & will participate with all aspects

a.       Experience modification rates/unit stats report

b.      Early return to work

c.       First aid plans

q Your goal: make it user friendly, satisfy the injured (take time), early RTW & D/C in 30 days with as little to no residuals

(You need high volume of NP)

  1. Defense Attorneys

q Their goal: profitability (paid hourly by an agreed contract)

·        Probably will use you for “defense exams only”

·        Very little treatment with DC, possibly limited future care

·         You will probably observe slowing of the case

·        Amount of treatment not as important when it is with medical, safety of the claim is important

·        Amount of PD, VR, prior cases and Apportionment very important

·        “Slant” of the PD report

q Your goal: defensive posture

(You need high volume of defense exams)

  1. Applicant Attorneys

q Their goal: profitability (paid on contingency - %of the total PD or C&R sum)

·        Reports have to be pristine

·        Treatment has to be reasonable

·         Rather C&R than Stips

·        “Slant” of the PD report

Reporting

q       Almost mandatory to be a QME in order to survive in the industry.

q       Use the language and handle the issues properly

·  SFOD

·  OFOD

·  Aggravation vs. Exacerbation

·  AOE/COE

·  Apportionment- only disability (work restrictions) 

Top 10 mistakes by DCs in Work Comp. 

10.  Rx supplements, pillows… 

 9.   Using terms that are common only to our profession- subluxation, cervicalgia, lumbalgia… 

 8.   Not taking care of the legal issues- signed PTP selection, reporting… 

 7.  Not networking with the medical community for consults-document medical justification 

 6.  SFOD and assigned work restrictions not congruent 

 5.  Not knowing where the case is & expecting payment for treatment 

 4.  Abusive with the claims people 

 3.  Quoting Labor code to the adjuster 

 2.  Holding on to the “Chiro Claw” (D/C 90 days) 

 1.  Not understanding the intent of LC 4600.   

 

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 DrHeller@BeaHellerDC.com

Last modified: February 08, 2015
 
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